Susan thank you for reaching out to resolve this matter, it made all the difference. Just to clarify I contacted Support through emails, since live chat wasn't available 17 times. You explained that my emails some how went to spam but only twice did I get a response. As I promised and since you contacted me, which was all I wanted, and in the end resolved this matter I have changed my 1 star status to 4 stars. Because of you and how you handled this complaint is the reason my review has changed. Just a heads-up on other complaints I have seen that yes if you are a player from the USA you will have to use a VPN and change your location to Germany and that will allow you more games to play, not all but quite a few more than none at all.

I think this platform is so great because I am impatient and I dont have to wait like I do on other site's

Just started playing through bitplay and I only have one bad thing to say which is the fees I paid to put money on my account was more than any other game service

I have been playing at Lucky Red for years and have had enjoyed the games and the easy layout and set up. Great and fast Customer service. I always wish all the casinos had bigger bonuses but who doesnt?

Great platform! Fun games! Can't wait for my turn to hit!

mayan lah di kasih menang ty boskuu

Great player for a quick game. The slots are numerous and varied, but the payout algorithm feels a bit tight. Maybe just my luck!